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Help & support

For help with a current product or service or refer to FAQs and developer tools

tech@flareno.info

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+2347089174016

Tech Department
Tech Department

Contact the sales department about cooperation projects

tech@flareno.info

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Support Department

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tech@flareno.info

+2347089174016

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Visit the Knowledge Base

Browse customer support articles and step-by-step instructions for specific issues.

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Live support

For immediate responses contact us via the live support system.

Get in touch with Sales
Get in touch with Sales

Let us talk about how we can help your enterprise.

Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

Contact Us
Contact Us Support Center

We use tools like [Slack, Trello, Jira, etc.] and provide regular updates via email, virtual meetings, and reports.

Yes, we follow an agile development approach that accommodates changes and feedback during the project lifecycle.

 

Yes, we can collaborate with your in-house team to complement their expertise or handle specific parts of a project.

We follow industry best practices, including secure coding, regular testing, and data encryption, to ensure the highest level of security.

All client data is handled securely and in compliance with data protection laws. We also sign NDAs if required.

Yes, we respect your privacy and maintain strict confidentiality for all projects.

Yes, we offer ongoing support and maintenance to ensure your software remains up-to-date and secure.

Our team is available to address any issues during the agreed-upon support period. Additional support can be arranged as needed.

Absolutely! We can work on enhancements or new features as your business evolves.

The timeline depends on the complexity and scope of the project. On average, small projects take 2–8 weeks, while larger ones may take several months.

Pricing varies based on project requirements. We offer detailed estimates after understanding your needs.

Yes, we can arrange payment schedules that suit your project and budget.

We start with a consultation to understand your needs, followed by a detailed planning phase to map out the project requirements, timeline, and deliverables.

Our expertise includes [list relevant technologies, e.g., Java, Python, React, Node.js, AWS, Angular, Vue, Laravel etc.].

 

Yes, we provide full-stack development services, covering both front-end and back-end needs.

We offer a wide range of software engineering services, including custom software development, system integration, cloud solutions, UI/UX design, e-commerce development, and more.

We work with startups, small businesses, and large enterprises across various industries.

Nigeria, However, we work with clients worldwide.

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